Shipping & Policies

Welcome

Welcome to my shop! I have enjoyed handpainting and spinning all of the yarn that you see in my store. I create all of the beautiful colorways using only Eco friendly dyes. Every skein is unique and one of a kind. Enjoy!

Payments

I accept all major credit cards, Visa, Master Card, American Express and Discover.
I also accept PayPal. If you do not have a PayPal account you can use your debit/credit card through the PayPal service without signing up for an account.
Please pay in a timely manner. For special arrangements please convo me. If I do not receive the payment within 12 hours of the purchase I will send you a friendly reminder. If you do not reply or send payment within 72 hours I will cancel the order and relist the item.

Shipping

Shipping and Handling

I base all of my shipping addresses on the address you have saved in your Etsy or paypal accounts. I print all of my shipping labels before I head to the post office. If you have any special instructions or different address you would like the item shipped to please let me know. If you have any questions please don't hesitate to convo me.

All items will be shipped First Class or Priority Mail. I always try and ship the next day whenever it is possible.

Refunds

I want happy customers!! If for some reason you are not happy with your purchase I will refund you within 7 days of your receipt. If you receive an item and you are not happy with it please contact me immediately. The item must be in its original condition and you will pay to have it shipped back to me.

Additional

Care instructions: Hand wash cold, Do Not Bleach, lay flat to dry.

All items are made in a Smoke-Free, pet friendly home.

If you have any questions about something you see please do not hesitate to contact me.

I will accept custom orders.

Please Note: The computer monitors may display the colors differently. I carefully photograph all of the items with a Cannon Rebel in natural lighting to obtain as close a match to the real life product.